Frequently Asked Questions

Frequently Asked Questions

I have more questions how do I reach you? Simple! We are happy to hear from you. Kindly reach us via our social media pages, send an email to [email protected] or call us on +2347042610902.

  • getting started
  • donation
  • education
  • volunteer
  • Q. What do I need for registration?

    Nothing too serious! A valid email address and your phone number. No documentation, none whatsoever.

  • Q. How will I know if my account has been set up?

    You will get an email with a verification link. Once you click on it, launch the website all over again and that’s it!

  • Q. How will my items be picked up?

    Everything is at your convenience. Choose the day and place that best suits you. Our rep will call you to confirm and on the agreed date, our logistics partners will be waiting to pick up the items.

  • Q. Can I be anonymous?

    Absolutely you can. The box containing the items you gave will be labelled anonymous and delivered. If you don’t want to be, the box will have your name on it.

  • Q. How will I know if my items were delivered?

    At the point of delivery, Project GiiV will do a video recording of the handover and have the recipients express their gratitude to you. We will also have the manager of the centre confirm the quantity of the content and the quality too. Both the videos and the certificate of receipt will be sent to you via mail.

  • Q. How do I know if the items will still be of use?

    We trust that you will offer only items that are still in good shape but if you aren’t sure, don’t worry, give it nonetheless. We have a strict quality assurance procedure that ensures that checks the received items. Rest assured, we will mend as much as we can and in cases where we cannot, we will inform you how to come pick them up.

  • Q. I don’t want my personal items in the hands of random people who may really not need them?

    We are focusing on need centers and care homes that have been registered and licenced by the government of the State they are practicing. You can trust they indeed have need of the items.

  • Q. How do I know which need centre you are taking my belongings to?

    The power is in your hands. On the platform are as many registered need centers as possible, you will decide by yourself where you want your items delivered to and we will.

  • Q. How much will all these cost me?

    Nothing! Nothing at all. We just want to help you do good.

  • Q. I like this gesture, how can I support?

    We are glad you want to support. Please follow us on all social media platforms @projectgiiv. Tell your friends about us too and encourage them to give through us. You can also volunteer to be a part of our work force or strong force.